Logistics Management Specialist

Position Overview

The position might be able to apply for work-from-home (WFH) policy and is subject to change by following global policy and by evaluating individual situation.

This logistics specialist is responsible for overseeing the ASUS EU D2C & e-Commerce hub and managing the quality of last-mile delivery services. She/he must maintain close communication and cooperation with the ASUS EU Sales team, the HQ logistics team in Taiwan, and EU logistics service providers to ensure a satisfying logistics experience for end customers.

A strong start-up mindset is crucial to the success.

Job Responsibilities

• Monitor and manage ASUS D2C orders to ensure a satisfying logistics experience for end customers, including on-time delivery in good condition with real-time trackable shipment status
• Analyze and resolve any D2C logistics issues to enhance customer satisfaction with the logistics experience
• Optimize the D2C logistics model and processes through close communication and collaboration with internal stakeholders and external business partners
• Review logistics partners' KPIs and manage their operations to meet ASUS requirements
• Monitor trends and developments in the D2C logistics market

Qualifications and background

• 3+ years of B2C logistics experience
• Detailed oriented and a Team player
• Good in communication skills and proficiency in both English and Mandarin

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