Librarian

Greater Manchester Mental Health NHS Foundation Trust (GMMH) is looking for an enthusiastic and forward-thinking Librarian to join our Library and Knowledge Services team.

This is an exciting opportunity to develop your professional skills while supporting a wide range of staff, students and service users across one of the largest mental health trusts in the country. You will play a key role in ensuring colleagues can access the evidence, information and knowledge they need to improve care, develop professionally and make informed decisions.

From expert literature searching and current awareness services to training delivery and knowledge management projects, you'll enjoy a varied and rewarding role where no two days are the same. You'll be working with colleagues across clinical, educational and corporate teams, helping to ensure that the right information reaches the right people at the right time.

Main duties of the job This is an opportunity to grow your career in health libraries whilst making a meaningful impact. You'll join a supportive, forward-thinking team that values innovation, collaboration and continuous improvement.

We're looking for someone who is:

• An excellent communicator who enjoys working with a wide range of people.
• Curious, proactive and passionate about evidence-based practice and lifelong learning
• Confident using digital resources, databases and technology.
• Organised and self-motivated, with the ability to flexibly manage competing priorities.
• Excited by opportunities to innovate and improve services.

The main duties of the job are:

• Conducting literature searches on a wide range of topics.
• Delivering one to one and group training/induction sessions face to face and virtually.
• Promoting the Library and Knowledge Service across the Trust footprint, attending relevant team/departmental meetings as required.
• Creating current awareness bulletins on mental health topics.
• Supporting the Library and Knowledge Service Manager in the management, maintenance and troubleshooting of the library's e-resources .
• Collecting/acting upon feedback and impact to ensure library services are user focused.
• Updating and maintaining the library's website and intranet pages.
• Lead on the acquisition and cataloguing of new stock.
• Provide cover for the library reception desk when required.

Working for our organisation Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

The Library and Knowledge Service is a small, friendly and supportive team passionate about delivering high-quality, user-focused library services. The role provides plenty of opportunity to develop specialist skills in health librarianship and knowledge management.

The successful candidate will be based at The Curve Library at our Prestwich site; there is scope for some home working which can be discussed in line with the Trust's flexible working policy.

Detailed job description and main responsibilities Policy Development

• To contribute towards the development of operational systems, policies and procedures within Library and Knowledge Services.
• To work in partnership with other departments (including Learning & Development, Medical Education, Research and Innovation and the Psychological Therapies Training Centre (PTTC to promote library services and ensure staff and students have access to information they need.
• To support the development of policies and strategies within the Trust by delivering evidence-based searches.
• To contribute to the maintenance and development of stock policy within Library and Knowledge Services.

Management

• Contribute towards the management and maintenance of library management systems.
• Lead on the management of physical library collections.
• Maintain current and topical resources on all aspects of mental health, social care, wellbeing, psychiatry and substance misuse.
• Catalogue and index new Library and Knowledge Service stock in line with current standards.
• Manage, update and maintain the Library and Knowledge Service internet and intranet pages.

Key Performance Indicators

• To monitor and report on the usage of Library and Knowledge Service resources and services.
• Carry out user assessment, impact and satisfaction surveys.
• Monitor and deliver on Library and Knowledge Service quality standards.
• Contribute towards the delivery of the Quality Improvement Outcomes Framework return.

Communications and Relationships

• Represent GMMH Library and Knowledge Services at local, regional and national network events.
• Communicate the value of Library and Knowledge Services to members of the wider Trust.
• Liaise with suppliers and partners to resolve technical or support issues.
• Support the development and implementation of an LKS Marketing Strategy.
• Promote the LKS to the wider Trust through promotional activity and attendance at relevant team/departmental meetings.
• Consult with relevant departments to develop and maintain the LKS webpage and social media accounts.
• To develop, maintain and disseminate current awareness services for clinical and non-clinical staff.

Quality

• Work with the Library and Knowledge Service Manager to develop and implement action plans relating to the Quality Improvement Outcomes Framework.
• Work with Library and Knowledge Service Manager to collate activity statistics and usage data relevant to the service KPIs and annual statistical returns.
• Use surveys and other data collection methods to assess impact and quality of services.
• Commitment to delivering Library and Knowledge Services in line with quality standards.

Health, Safety and Security

• Ensure that equipment, furniture and work areas are maintained in accordance with Trust policy and procedures.
• Ensure that delivery of Library and Knowledge Services comply with regulatory and legal requirements- Copyright, Data protection, Health and Safety.

Service Improvement

• Commit to training and development opportunities provided locally, regionally and nationally in order to further develop skills and competencies.
• Utilise survey, interview and focus group responses to improve the effectiveness of Library and Knowledge Services.

Equality and Diversity

• Contribute to development of equitable resources which are accessible for all staff across the Trust.
• Treat everyone equally and with dignity and respect.

Finance

• To place requests for stock and non-stock items in line with GMMH procurement protocol.
• Oversee the local procedures for payment of article requests, printing and photocopying.

Specialist Skills and Technology

• Deliver a comprehensive literature search service to clinical and non-clinical staff.
• Support a training programme in information skills for all GMMH staff. This will include delivering one to one and group training sessions, inductions and workshops both face to face and virtually.
• Offer specialist advice and guidance on mental health, substance misuse and public health evidence and information.
• Produce summaries, alerts and evidence bulletins for a range of Library and Knowledge Service users on a range of relevant topics.
• Consult with departments to ensure that GMMH staff and students have the necessary skills and resources to be able to learn, develop and excel.
• Support the development of existing Library Management Systems (LMS) to catalogue, issue and monitor the return of Library and Knowledge Service stock.
• Support the Library and Knowledge Service Manager in the management, maintenance and troubleshooting of the library's e-resources.

Person specification Qualifications

• Degree supplemented by postgraduate degree/diploma in Library/Information Management or equivalent qualification or experience
• ECDL/Microsoft Academy or equivalent qualification/experience in IT Skills.
• Chartered (MCLIP) membership of the Chartered Institute of Library and Information Professionals (CILIP) or working towards MCLIP.

Experience

• Development and evaluation of individual services and/or projects.
• Frontline customer service/client facing work with a diverse range of clients.
• Experience of using Library Management Systems.
• Experience of managing e-resources.
• Experience of updating websites.
• Experience in a library or knowledge service within a health setting.
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