Leasehold & Home Ownership Specialist Income & Service

Are you passionate about improving people's lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

We're seeking a Leasehold Officer to join our team in Gloucester.

You'll be responsible for managing and developing the Leasehold and Home Ownership service ensuring that GCH maximises income. You'll provide excellent services across the Leasehold, Right to Buy and Shared Ownership services and proactively manage the Commercial Premises portfolio, ensuring that GCH makes best use of its premises in terms of income realisation and community benefit.

We're looking for those with substantial experience delivering a Leasehold Management Service and Right to Buy Service, with an up-to-date knowledge of relevant legislation in respect of Commercial Property Management, and the ability to inform policy and procedure.

We'd also like you to have

A relevant technical housing qualification, such as a level 3 diploma in Housing Management.

A professional understanding and experience of performance management systems together with proven success in meeting targets and objectives.

A professional understanding and experience of delivering Leasehold and Homeownership services.

A professional understanding and experience of delivering Commercial premises services.

Proven experience of providing excellent customer service across a multiple and complex cases.

Closing Date - 2nd June 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.