L2 Support Specialist

Welcome to Mailship!

We're a leading company in the e-commerce logistics field. We're looking for a L2 Proffessional to care about our warehouse software in Carpiano. If you're not looking for a corporate setting but a cool company with a startup vibe, Mailship is the right place for you!

Ready to learn more?

What will be your rutine?

• Support and troubleshooting our intern Warehouse Software.
• Comunication: You will work with customer support in English and warehouse staff in our Italian warehouse.
• Admin Support: You will be responsible for managing and administering various systems and accounts, assigning access and setting permissions.
• Process improvement.
• Learn and grow: You have a desire to develop our system and want to learn.

What skills and experience should you have?

• IT support (or IT admin, Tester, ) experince is a good start - and if you don't, you'll learn quickly!
• Basic knowledge of SQL and Postman is great.
• A good command of English - you'll need it to work with internal systems and communicate with colleagues.
• You can explain things in simple terms.

Why Mailship?

• We are a company with great potential and friendly colleagues-you definitely won't be bored here
• Training and further professional development
• Flexible working hours
• On site work maximum 2 days home office per week (please check commuting to adress Via Sandro Pertini, 3, 20074 Carpiano)
• 5 weeks of vacation
• Work in our application systems-we have our own development and we're doing great!

We look forward to your application in English