J3629 - Customer Services Lease Administrator - UK, Flexible Location (Remote/Hybrid) - Asset F ...

J3629 - Customer Services Lease Administrator - UK, Flexible Location (Remote/Hybrid) - Asset Finance

New Leaf Search has partnered with a specialist finance provider in its search for a Customer Services Lease Administrator.

Salary: £27,000 - £30,000 plus excellent bonus and benefits. Location: UK, Flexible Location for Homebased or close to Southampton for Hybrid working.

The Role

This is an excellent opportunity to join a dynamic customer services and lease administration team within a growing asset finance business.

You will support the full lifecycle of finance agreements, ensuring high levels of accuracy, service delivery and customer support across a broad range of administrative and customer service activities.

Key Responsibilities

• Process and load new finance agreements onto internal systems within agreed SLAs
• Set up direct debits and maintain accurate contract records
• Produce rental invoices and annual VAT statements
• Manage customer queries through to resolution
• Handle customer complaints in line with company policy and procedures
• Generate settlement figures accurately and efficiently
• Administer contract lifecycle activities including novations, extensions and reschedules
• Maintain high levels of customer service, compliance and operational accuracy
• Support team objectives and contribute positively within the wider business

Candidate Profile

• Strong administrative and organisational capability
• Excellent attention to detail and accuracy
• Good working knowledge of Word, Excel, Outlook and database systems
• Strong communication and customer service skills
• Problem solving capability with a proactive approach
• Experience within asset finance or financial services advantageous

We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing.

You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered.

Contact us for a confidential discussion.

Apply in confidence by sending your CV.