Integration Specialist - ICT Systems Integration

Integration Specialist - ICT Systems Integration

Location: Swift Square One

Job type: Specified Purpose

Overview of role

The Integration Specialist will play a critical role in the design, analysis, and implementation of system integrations across a complex healthcare ICT landscape, supporting a large-scale EHR implementation programme. The role combines business and technical analysis with hands on integration development support, working closely with internal stakeholders, third party vendors, and integration partners. The successful candidate will ensure the seamless exchange of data between clinical, operational, and enterprise systems. The role offers the opportunity to play a key part in delivering transformative EHR capabilities that enhance patient care and operational efficiency.

Primary Duties and Responsibilities Requirements Analysis & Stakeholder Engagement

• Engage with clinical, operational, and technical stakeholders to capture integration and data exchange requirements
• Translate business needs into clear functional and technical specifications
• Facilitate workshops to define workflows, data flows, and integration points
• Document current state and future state integration architectures and data flows

Integration Design & Documentation

• Support documentation of interface specifications, including:
• Message structures (HL7, FHIR, APIs, DICOM, flat files)
• Field mappings and transformation logic
• Error handling and reconciliation processes
• Support solution design aligned with enterprise architecture standards
• Collaborate with vendors and system owners to agree integration approaches

Integration Development & Configuration

• Contribute to integration development activities, including:
• Configuration of integration engines (e.g. HL7, API gateways)
• Basic scripting or transformation logic (e.g. data mappings, message routing)
• Work with external development partners to:
• Clarify requirements and design
• Review delivered interfaces
• Support troubleshooting and issue resolution
• Participate in code/configuration reviews where appropriate

Testing & Validation

• Support the development of integration test strategies and plans
• Support testing activities:
• Unit testing
• System integration testing (SIT)
• User acceptance testing (UAT) support
• Validate data integrity, accuracy, and completeness across systems
• Log, track, and resolve defects in collaboration with vendors and internal teams

Implementation & Deployment Support

• Support deployment planning and release activities
• Coordinate cutover activities related to integrations
• Provide go live support and post implementation stabilisation
• Ensure appropriate documentation and handover to support teams

Governance & Standards

• Ensure integrations adhere to:
• ICT governance frameworks
• Data security and privacy standards (e.g. GDPR)
• Interoperability standards (HL7, FHIR, REST APIs)
• Maintain documentation in line with programme standards
• Support audit, compliance and quality assurance activities

Qualifications & Experience Essential

• Degree in Information Technology, Computer Science, Health Informatics or related discipline
• 2 years plus experience in systems analysis or integration roles
• Experience in healthcare system integration projects (Meditech experience desirable)
• Knowledge and strong understanding of:
• Integration patterns (point to point, hub and spoke, API led)
• Data exchange formats (HL7, DICOM, XML, FHIR, JSON)
• Experience working with integration engines and/or middleware platforms
• Demonstrated ability to engage and manage multiple vendors and third party providers
• Experience reviewing technical documentation and validating integration designs
• Strong communication, facilitation, and stakeholder management skills
• Ability to translate business requirements into technical integration specifications

Desirable

• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio), with the ability to produce high-quality documentation, reports, and presentations
• Experience in the integration of medical imaging modalities in line with DICOM standards
• Exposure to tools such as:
• Integration engines (e.g. Rhapsody, Cloverleaf, Mirth)
• API platforms
• Basic scripting or development capability (e.g. JavaScript, SQL, Python)

Equal Opportunity Statement and Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits

Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition

Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work Life Balance

Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities

Opportunities for each employee to reach their career goals through continued learning and/or advancement.

This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business.