Insurance Customer Care Specialist - Service & Retention

Wrisk Limited is seeking an experienced customer support representative in Rainham, Essex. This office-based role involves responding to customer enquiries regarding insurance policies through various channels. Applicants must have at least 12 months of experience in the insurance industry and possess excellent communication skills.

The position includes a structured training program and continuous development to ensure quality service delivery. Responsibilities include meeting service level agreements, administering policies, and optimizing customer interactions.