Insurance Broking Manager - Surrey

Your new company

A well-established and growing independent insurance brokerage is seeking an experienced Insurance Broker Manager to lead its specialist broking team. Known for delivering exceptional client service and strong technical expertise across Professional Indemnity (PI) and commercial lines, the organisation is continuing to expand and is looking for a confident, client-focused leader to support its next phase of growth. This role is a chance for someone to come in as the Insurance Manager help run the book, the business and the operational aspect of the business. Your new role

As the Insurance Broker Manager, you will oversee the day-to-day operations of the broking team, ensuring high service standards and technical excellence across all placements. You will act as a senior point of contact for key clients, provide expert guidance on PI and commercial insurance, and drive team performance through coaching, development, and leadership. You will play a central role in insurer negotiations, regulatory compliance, and business growth, working closely with senior leadership to maintain and enhance the firm's strong market reputation. You will lead, support and mentor broking and client-servicing staff while ensuring workloads are effectively managed and performance standards are met. You will provide expert technical guidance on the placement of Professional Indemnity and commercial insurance risks and will oversee how the team approaches complex enquiries.

In your client-facing capacity, you will act as the senior point of contact for key and strategic clients, ensuring they consistently receive clear, high-quality advice and excellent service. You will play an important role in retaining existing clients and identifying opportunities to develop new business.A key element of your role will be managing the full placement process, ensuring that risks are appropriately structured, policy wordings are well considered, and terms negotiated with insurers represent the best outcome for clients. You will also maintain strong, productive relationships with insurers and underwriters, keeping the team informed of market developments and underwriting appetite.

In addition, you will ensure all broking activity complies with FCA requirements and the company's internal procedures. You will maintain accurate documentation, support internal audits, and contribute to ongoing compliance and quality-control processes. This is a fantastic opportunity for those who want to lead from the front in a Broker where there is little politics and opportunity to implement both change and growth.What you'll need to succeed

You will have significant experience within an insurance broker environment and will bring strong technical expertise in Commercial, Professional Indemnity or financial lines UK insurance. You will have a solid understanding of commercial insurance products and experience managing or supervising broking staff. You will also demonstrate excellent communication, strong client-relationship skills, and the ability to negotiate effectively with insurers. You will be highly organised, comfortable solving problems, and capable of managing competing priorities.

It would be advantageous if you have experience working with professional clients such as architects, engineers and surveyors, as well as those in emerging professions. Professional qualifications such as Cert CII or Dip CII, or a commitment toward achieving them, would also be beneficial. Experience in handling claims would further strengthen your profile.

You would ideally want to step into a Broking Management role where you can put your enthusiasm into practice What you'll get in return

You will receive a competitive salary of and benefits package, along with access to hybrid working arrangements. You will benefit from clear opportunities for career development and the chance to lead a respected team within a growing and well-regarded brokerage based in Surrey.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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