Infrastructure Technical Specialist

Hitachi Energy is hiring an Infrastructure Manager/Specialist to work with the Business Solutions Team, Country IT SDM Managers, Infrastructure, and 3rd Party IT Suppliers to build and deliver IT Services and Solutions. You'll ensure that solutions meet agreed criteria and review SLAs and service metrics to identify improvement opportunities in IT Infrastructure. You will also strive for continuous improvements in the Infrastructure Service Portfolio for local Project Sites.

You'll be responsible for the "End to End" Project IT Infrastructure service delivery to the Grid Integration Business Unit across UK and Ireland. Implements effective interfaces between IT teams for all IT services and, where required, ensures adherence to agreed service level agreements (SLAs), all within the department's practice competence.

Lead IT delivery by setting and monitoring targets. Maintain relationships with business project teams to balance cost, time, and demand. Manage expectations and requirements for local Project IT services delivery. Oversee capture, analysis, aggregation, and prioritization of IT site projects demand. Handle local demands, ensure security compliance, and support the wider IT organization with operations as needed.

How you'll make an impact

Responsible for Infrastructure Project Delivery to PGGI Business within the UK and Ireland. Guide and support Project Managers to enable on-time, on-budget, and quality project delivery for PGGI Projects. Participate as a member of the Steering Committee for all Cross-Product Group projects within the region.

Collaborate with Country IT Managers to assess business demand for existing or new IT solutions. Ensure the optimization of internal and cross-functional processes related to IT Project Site Service delivery in the relevant area of responsibility.

Proactively drive standardization and harmonization of the Project Site Infrastructure landscape, ensuring alignment with IT goals and compliance with IT Enterprise Architecture and relevant IT Standards. Provide input for the development of IT internal standards.

Manage assigned budget effectively and deliver activities within agreed schedules and costs. Contribute to the definition of costs and schedules within the Infrastructure Delivery & Performance department.

Represent Grid Integration Project Site Infrastructure in the Countries; work to increase satisfaction with IT Business Solution Teams services by assessing expectations, closing gaps, and influencing stakeholder perceptions. Build successful relationships with Project Site leads and Product Groups to provide status updates, resolve issues, and manage expectations.

Provide input and take ownership for incidents, changes, or projects with major impacts on the Region or Project Sites IT. Inform and consult relevant IT colleagues on activities affecting their areas. Engage vendors and product groups on behalf of the region with authority to take actions to mitigate impacts. Coordinate with Service Integration as required.

Your Background

• Proven experience in Infrastructure within an IT environment.
• Good understanding of the Renewable Energy industry or similar sectors.
• Strong stakeholder management and communication skills.
• Leadership, time management, and multitasking abilities.
• Excellent problem-solving skills with attention to detail.
• Experience working with senior managers and customers.

Hitachi Energy is a global technology leader advancing a sustainable energy future. We serve utility, industry, and infrastructure sectors with innovative solutions and services. We pioneer technologies and enable digital transformation to accelerate the energy transition toward a carbon-neutral future.

We employ around 45,000 people in 90 countries, each working with purpose and valuing diversity and collaboration as drivers of innovation. Join us today and be part of a global team dedicated to making a difference.