Hybrid Customer Service Advisor - Inbound Support

Xafinity Consulting Ltd, located in Newcastle upon Tyne, is seeking a Customer Service Advisor to join our growing Member Connect team. This position involves managing inbound calls and ensuring customer satisfaction in a hybrid working model.

The ideal candidate will have experience in contact centres or customer service roles, possess strong communication and organisational skills, and be capable of working under pressure. The role offers competitive salary, healthcare benefits, and flexible working arrangements.