Hybrid Admin Officer - Fast-Paced Customer Service

Brook Street is recruiting for an OFSTED Manchester Admin Officer in the Application, Regulation and Contact Team. The role is based in Manchester with hybrid working (3 days in the office) and a Monday to Friday, full-time schedule.

You will handle a high volume of digital and telephony enquiries, registrations, and responses with accuracy and care. You will work to strict regulatory frameworks, ensure data quality, and deliver excellent customer service to internal and external stakeholders