House Keeper - The Private Experience

Job Details

Job Title: House Keeper - The Private Experience

Function: Global Marketing

Location: The Dalmore Distillery, Alness, IV17 0UT - Onsite

Job Level: 1 (Internal Reference Only)

Contract: Part Time / Permanent - Monday to Friday, 08.30am - 11.30am (15 hours per week). Flexible approach to this pattern is required. Work in the evenings and at weekends will be mutually agreed in advance.

Reports to: Brand Home Manager

Date vacancy will close: Tuesday 16th June 2026. Where we receive high numbers of applications we may close vacancies early. If you think this is the right opportunity for you please don't delay in applying!

Company

Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi award winning global whisky brands led by The Dalmore, Fettercairn, Jura & Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand out. Enabled by our brilliant community of 675 colleagues, reaching across 17 countries and counting. We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community. Ready to hear more?

Role Overview

The Housekeeper will ensure that all front and back of house areas of the Private Experience are kept to impeccable standards of cleanliness. From pre and post visit cleaning of areas and on the spot cleaning during tour times, to ensuring washrooms and prep areas are immaculate at all times, the Housekeeper will be a key member in maintaining our reputation as a luxury brand.

The Housekeeper will support the Host team with some of their duties when required. Tasks will include setting out glassware, preparation of simple food and drink, moving light furniture, preparing purchases, washing and polishing glassware, crockery & cutlery.

Responsibilities

• Housekeeping Duties
  • Ensure that front and back of house areas are immaculately clean as befitting of a luxury setting.
  • Adhere to The Dalmore Experience Housekeeping standard operating procedures at all times.
  • Order cleaning equipment and supplies to ensure everything required is always available.
  • Ensure all Health & Safety procedures are followed at all times.
• Host Duties (only if members of staff unexpectedly unavailable and after training has been provided)
  • Assist with glassware and food & drink preparation.
  • Prepare and serve food and drinks.
  • Assist with gift wrapping or packaging.

Skills & Experience

• Experience of cleaning in a luxury environment is desirable.
• Experience of cleaning in industrial areas an advantage.
• Experience of product ordering and control an advantage.
• Knowledge of service, particularly 5 star standard.
• Fantastic attention to detail.
• Flexible approach to working - occasional evening and weekend work may be required.

Benefits

We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave and enhanced family friendly policies. For further information see our Rewards & Benefits page.