Hire Desk/Engineering Administrator

Job Title: Hire Desk / Engineering Administrator
Location: South Kirkby, Pontefract. WF9 3FD
Salary: £30-35'000
Hours: Full-time 8am - 5:30pm Monday to Friday
Contract Type: Permanent

Join our busy and dynamic operations team!

We're looking for an organised and proactive Hire Desk/Engineering Administrator to support our field engineers and hire operations. If you're detail-oriented, confident working independently and as part of a team, and thrive in a fast-paced environment - we want to hear from you!

Key Responsibilities

• Schedule and manage engineer workloads and overtime.
• Maintain regular client communication via phone and email.
• Track and review engineer job reports, quotes, and invoicing.
• Maintain stock levels and coordinate parts supply.

Hire Desk Support:

• Manage hire equipment compliance (LOLER, PDI).
• Support hire desk enquiries, contracts, and logistics.
• Keep machine status records up to date.
• Telesales support when required

Parts & Inventory Management:

• Handle parts enquiries and supplier coordination.
• Maintain internal and van stock records.
• Search and identify parts from on-line manuals

Compliance & Fleet Administration:

• Oversee driver and vehicle compliance (licensing, inspections, tachographs).
• Monitor fleet tracking systems and driving behaviours.
• Maintain organised records for audits and reporting.

Visitor & Contractor Management:

• Greet visitors, ensure sign-in processes, and enforce safety protocols.
• Manage contractor documentation and PPE requirements.

General Administration & GDPR:

• Assist with customer complaints and internal documentation.
• Monitor office cleanliness, security, and contractor hours.
• Uphold GDPR and information security policies.

About You

• Strong administrative or coordination experience.
• Confident communicator - written and verbal.
• Excellent time management and organisation.
• Tech-savvy - especially with Microsoft Office.
• Able to work independently and under pressure.
• High attention to detail.
• Experience with Xero (not essential - training provided).
• Previous experience in hire or engineering support.

What We Offer

Working at you'll benefit from:

• Full on the job training and ongoing support.
• A friendly, team-focused workplace.
• Opportunities to grow within the business.