Hire Desk/Engineering Administrator

Posted 19 hours 36 minutes ago by Central Platform Services Ltd

Permanent
Full Time
Other
Merseyside, Knowsley, United Kingdom, L34 0
Job Description

Job Title: Hire Desk / Engineering Administrator
Location: South Kirkby, Pontefract. WF9 3FD
Salary: £30-35'000
Hours: Full-time 8am - 5:30pm Monday to Friday
Contract Type: Permanent

Join our busy and dynamic operations team!

We're looking for an organised and proactive Hire Desk/Engineering Administrator to support our field engineers and hire operations. If you're detail-oriented, confident working independently and as part of a team, and thrive in a fast-paced environment - we want to hear from you!

Key Responsibilities
  • Schedule and manage engineer workloads and overtime.
  • Maintain regular client communication via phone and email.
  • Track and review engineer job reports, quotes, and invoicing.
  • Maintain stock levels and coordinate parts supply.
Hire Desk Support:
  • Manage hire equipment compliance (LOLER, PDI).
  • Support hire desk enquiries, contracts, and logistics.
  • Keep machine status records up to date.
  • Telesales support when required
Parts & Inventory Management:
  • Handle parts enquiries and supplier coordination.
  • Maintain internal and van stock records.
  • Search and identify parts from on-line manuals
Compliance & Fleet Administration:
  • Oversee driver and vehicle compliance (licensing, inspections, tachographs).
  • Monitor fleet tracking systems and driving behaviours.
  • Maintain organised records for audits and reporting.
Visitor & Contractor Management:
  • Greet visitors, ensure sign-in processes, and enforce safety protocols.
  • Manage contractor documentation and PPE requirements.
General Administration & GDPR:
  • Assist with customer complaints and internal documentation.
  • Monitor office cleanliness, security, and contractor hours.
  • Uphold GDPR and information security policies.
About You
  • Strong administrative or coordination experience.
  • Confident communicator - written and verbal.
  • Excellent time management and organisation.
  • Tech-savvy - especially with Microsoft Office.
  • Able to work independently and under pressure.
  • High attention to detail.
  • Experience with Xero (not essential - training provided).
  • Previous experience in hire or engineering support.
What We Offer

Working at you'll benefit from:

  • Full on the job training and ongoing support.
  • A friendly, team-focused workplace.
  • Opportunities to grow within the business.