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Helpdesk Team Leader: Drive Exceptional CX & Change
Posted 5 hours 49 minutes ago by Pertemps
£33,000 - £40,000 Annual
Permanent
Full Time
Other
Berkshire, Aldermaston, United Kingdom, RG7 4QL
Job Description
A leading utility provider in the UK is seeking a Helpdesk Team Leader to guide a team of Customer Service Agents. This hybrid role involves managing performance, enhancing customer experience, and coaching staff to meet KPIs. The ideal candidate has strong communication skills, experience in fast-paced environments, and a passion for leading teams through change. A competitive salary and extensive benefits package are offered, promoting health and well-being.
Pertemps
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