Head of Property Management - Maintenance Division - North London

Head of Property Management - Maintenance Division - North London

Our client is seeking an experienced and highly organised Property Maintenance Manager to join their growing property business based in North London. This is a senior, hands on role responsible for overseeing all maintenance operations, managing in house maintenance operatives, external subcontractors, and a team of 2-3 full time Maintenance Controllers.

Responsibilities include but will not be limited to:

• Provide accurate estimates and costings for maintenance works
• Assess jobs prior to attendance and provide clear timescales, costings, and oversight
• Train maintenance staff to social housing and temporary accommodation standards
• Supervise and manage void property turnarounds
• Carry out property inspections and spot checks
• Manage and support insurance claims
• Provide technical maintenance support to staff
• Allocate work orders daily and manage workloads effectively
• Maintain full control of the maintenance diary
• Manage and update Reapit Organiser (or similar industry software)
• Manage project budgets, signing off invoices, timesheets, and overtime
• Monitor vehicle tracking, expenses, and petty cash
• Control and oversee the emergency maintenance line
• Recruit Maintenance Operatives and source reliable subcontractors
• Ensure operatives are correctly uniformed and vans are clean, stocked, and audited
• Line manage Maintenance Operatives and Maintenance Coordinators
• Conduct daily, weekly, and monthly operational meetings

Key Performance Indicators (KPIs):

• Weekly sign off of timesheets, overtime, and invoices
• Maintenance diary kept up to date daily
• Jobs completed within Schedule of Repair Response Times
• Maintenance systems kept accurate and up to date
• Jobs attended within allocated time slots
• Daily meetings with Maintenance Coordinators
• Weekly meetings with Maintenance Operatives
• Monthly Profit & Loss meetings with Directors
• Weekly management meetings with Directors

The Successful Applicant will need to possess the following skills:

• The successful candidate will have 5+ years' experience in property maintenance management, with a substantial understanding of maintenance processes and basic building/construction knowledge.
• Experience working within social housing, temporary accommodation, guaranteed rent schemes, and managing void property turnarounds is highly desirable.
• Strong understanding of maintenance operations and basic building/construction principles
• Proven experience managing maintenance teams and subcontractors
• Experience within social housing, temporary accommodation, or similar environments
• Excellent organisational and leadership skills
• Confident, assertive, and solution focused management style
• Strong technical maintenance knowledge across multiple trades
• Ability to learn and use industry leading property management software (Reapit experience desirable)
• Experience managing budgets, costs, and operational performance

The hours will be:

Monday to Friday 9am - 5:30pm

Salary range will be:

£40,000pa to £50,000pa

Benefits:

• Canteen
• Company events
• Company pension
• Free parking
• On site parking

If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application is unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.