Head of Internal Communications

Contract: Full-time, permanent

Location: Nottingham Support Office or London Sedley Place

Recruitment Partner:

Join Us as Head of Internal Communications at Boots!

Are you ready to lead a passionate and creative internal communications team? At Boots, we're on a mission to build a brilliant workplace for our people, enabling them to make a difference for our customers and colleagues every day. As the Head of Internal Communications, you will play a pivotal role in shaping and delivering communications that keep our colleagues informed, engaged, and connected to our business strategy and culture.

What You'll Be Doing

• Set the strategic direction for internal communications, ensuring alignment with our business priorities and company narrative.
• Lead and develop a talented internal communications team, fostering a culture of high performance, creativity and modernity.
• Partner with senior leaders to translate business priorities into meaningful communications that resonate across the organization.
• Create engaging strategies and narratives that bring our business goals to life, ensuring clarity and connection for all colleagues.
• Oversee the planning and execution of high-profile, store-first communications, ensuring impactful delivery and two-way conversations across various channels.

What You'll Need to Have (Our Must-Haves)

• Proven leadership experience with a track record of developing high-performing teams.
• Strong strategic thinking skills, with the ability to connect business goals to effective communication strategies.
• Excellent stakeholder management and influencing skills, with confidence in advising senior leaders.
• Outstanding written and verbal communication skills, capable of simplifying complex information.
• A collaborative and adaptable approach, with a focus on building strong relationships across teams.

It Would Be Great If You Also Have

• Experience in delivering communications within a complex retail organization.
• A best practice, data led mindset, using analytics to measure impact and improve communications.
• Creativity in crafting modern communications campaigns that resonate with colleagues across all areas of the business, using multiple channels.

Where Your Brilliance Can Take You

At Boots, we believe in your potential. You'll have opportunities for career development and growth, supported by a culture that champions learning and progress.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, activity passes, and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

What's next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

We are a Ban the Box employer

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.