GP Receptionist / Administrator (Maternity Cover)

GP Receptionist / Administrator (Maternity Cover)

Employer: NHS Jobs

Location: Altrincham, WA14 1PF

Pay:

Contract Type: Contract

Hours: Full time

Disability Confident: No

Closing Date: 02/07/2026

About this job

• Maintain and monitor the practice appointment system
• Process personal, telephone and online requests for appointments
• Answer incoming telephone calls, transferring calls or dealing with requests appropriately
• Signpost patients to the most appropriate service
• Initiate contact with and respond to requests from patients, colleagues and external agencies
• Once trained, clinically code information onto EMIS
• Photocopy, scan and process documentation as required
• Register new and temporary patients and update patient demographics where required
• Input data into patient healthcare records as necessary
• Direct requests for information, including SARs, insurance reports and DVLA forms, to the relevant team
• Manage queries efficiently and sensitively
• Carry out system searches as requested
• Maintain a clean, tidy and effective working area at all times
• Monitor and maintain the reception area and patient notice boards
• Support clinical and administrative staff with general tasks as requested
• Work flexibly as part of the wider reception and administrative team