Governance and Assurance Officer

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Advertised Salary: £37,977 to £44,679 per annum

Job Function: People Services

Working Hours: 37

Location Type: Hybrid

Contract Type: Permanent

Posting End Date: Wednesday 20th May

As our Governance and Assurance Officer, you'll play a vital role in ensuring Cadent's governance, assurance and competency frameworks are robust, effective and consistently applied. This isn't just about checking data or following process - it's about providing assurance that our people have the right skills, training and capability to perform safely and effectively.

This is a permanent role based at Ansty Business Park, Coventry, where you'll support the design, implementation and ongoing maintenance of governance frameworks across learning, training compliance and skills matrices. You'll work closely with HR colleagues, training teams and wider stakeholders to monitor compliance, undertake assurance activity and provide clear, evidence based insight that supports informed decision making.

It's a great opportunity for someone with a strong governance, assurance or compliance background who enjoys working with data, influencing stakeholders and driving continuous improvement.

• Governance & Assurance Delivery - Implement and maintain governance frameworks that support training compliance and workforce competency.
• Assurance & Audit Activity - Undertake assurance reviews, audits and gap analyses to validate compliance, data accuracy and process effectiveness.
• Training & Skills Matrix Management - Maintain organisational and departmental skills matrices, ensuring alignment to role requirements and regulatory standards.
• Insight & Reporting - Analyse training and competency data to identify trends, risks and capability gaps, producing clear assurance reports and dashboards.
• Stakeholder Engagement - Work with managers and subject matter experts to interpret requirements, provide guidance and challenge where standards are not met.
• Learning Product Governance - Support learning product review cycles, ensuring accountability and timeliness across stakeholders.
• Continuous Improvement - Identify opportunities to streamline governance processes, improve data quality and enhance the learner experience.

• Governance or Assurance Experience - Experience working in governance, assurance, compliance, audit or quality driven environments.
• Strong Analytical Skills - Confidence analysing complex data sets and translating insight into clear recommendations and actions.
• Reporting Capability - Experience producing assurance reports, dashboards and presentations to support leadership decision making.
• Stakeholder Confidence - Ability to engage, influence and constructively challenge stakeholders at all levels.
• Attention to Detail - High standard of accuracy, organisation and data integrity.
• Systems & Data Awareness - Comfort working with learning systems, data tools and reporting platforms.
• Improvement Mindset - Proactive approach to identifying risks, improving processes and raising standards.

Qualifications: No specific qualification required. Relevant experience in governance, assurance or compliance is essential. Experience with LMS platforms, training frameworks or assurance/audit qualifications is desirable.

Interviews will be held 3rd and 5th June and will be in person at our head office at Ansty Business Park, Coventry.

Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life's special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work life balance and are open to flexible working options.

Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (MEN) - can't wait to welcome you!