Global Retail Training Co-ordinator

JOB PURPOSE

We're looking for a highly organised and driven Global Retail Training Coordinator to help shape and deliver best-in-class training experiences across our international retail network.

This is a fantastic opportunity to play a central role in a fast-paced, collaborative environment, supporting global communications, managing digital learning platforms, and ensuring seamless coordination of retail training programmes worldwide.

RESPONSIBILITIES Global Retail Communications

• Partner with cross-functional teams to deliver clear, engaging weekly communications to retail teams globally
• Create and manage content across retail training communication channels
• Coordinate the end-to-end translation process for training programmes, ensuring timely delivery and accuracy
• Act as the go-to expert for the Retail Training App, supporting users and resolving issues
• Manage onboarding, content updates, and user engagement
• Analyse usage insights and share performance updates with stakeholders
• Lead training sessions to maximise adoption and effectiveness
• Continuously improve the platform and learner experience

Training & Operations Coordination

• Manage team calendars and global rollout plans, driving efficiency and consistency
• Maintain and update retail training tools and programmes
• Build strong relationships with internal teams and external partners
• Organise global events, including the annual Retail Excellence incentive trip
• Support business calls, reporting, and cross-functional alignment
• Deliver insights through reporting and programme analysis
• Provide logistical and administrative support for key meetings and initiatives

PERSONAL PROFILE

• 3+ years in a coordination or project management role (preferred)
• Retail experience (store or head office)
• Experience working cross-functionally with multiple stakeholders
• Strong skills in Microsoft Office (Excel, PowerPoint, SharePoint)
• Experience with learning management systems or digital training platforms
• Exposure to managing digital learning tools (desirable)
• A natural problem solver with a commercial mindset and a passion for retail
• Exceptionally organised, able to manage multiple projects in a fast-paced environment
• Confident communicator with strong interpersonal skills
• Detail-oriented with excellent follow-through
• A collaborative team player who thrives on building relationships
• Passionate about creating engaging, people-focused experiences

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.