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Global Customer Support & Onboarding Specialist
Posted 5 hours 12 minutes ago by Record360, LLC
Permanent
Full Time
Customer Service Jobs
Not Specified, United Kingdom
Job Description
Record360 is seeking a Customer Support Specialist to join our fast-growing support team. The role focuses on handling customer tickets (about 80%) while dedicating 20% to supporting customer implementations and onboarding initiatives.
The ideal candidate is technically minded, enjoys problem solving, and thrives in a metrics-driven environment. You will work with Zendesk and JSON workflows, collaborating with cross-functional teams to deliver a high-quality customer experience.
Record360, LLC
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