Global Customer Support Advisor - Hybrid

Cambridge University Press is looking for a Customer Service Advisor in Cambridge to deliver world-class support to candidates and exam centres globally. This hybrid role requires excellent communication skills and a proactive approach to problem-solving.

The successful candidate will respond to customer queries and participate in continuous improvement initiatives. With responsibilities across various channels, a friendly attitude and customer-focused mindset are essential.

We offer a competitive salary and an attractive benefits package, including 28 days annual leave, private medical insurance, and a discretionary bonus.