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German Customer Service Representative - (Hybrid, mostly remote)

Posted 4 days 21 hours ago by Origin Recruitment Ltd

Permanent

Full Time

Customer Service Jobs

Cambridgeshire, St. Neots, United Kingdom, PE191

Job Description

German Customer Service Representative - (Hybrid, mostly remote)

Location: Cambridge (Remote and 1 x per month in the Office)

Client Profile:

Origin Multilingual is proud to announce, we are searching for a German Speaking

Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time and permanent basis.

Key Purpose

The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge.

Key Responsibilities:

Answering calls from existing and new customers

Proactively dealing with all queries relating to the business

Taking orders and bookings via external and internal calls

Managing email queries

A professional approach with the ability to build rapport with each customer

Demonstrating extensive knowledge on all product ranges

Facilitating calls from B2B and B2C

Personal Specification

The successful candidate for the position, will have the following competences:

Previous experience in a similar role (preferred but not essential)

Customer service experience (preferred but not essential)