Front of House Receptionist - 45 hours per week - Monday to Friday

Front of House Receptionist - 45 hours per week - Monday to Friday

Employer:

Location:

Birmingham, B3 2AA

Pay:

£13.45 to £13.45 per hour, 13.45 - 13.45

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

05/08/2026

About this job

CIS Security have an exciting opportunity for a high-calibre Front of House Security Officer to join a prestigious, newly refurbished commercial office environment in the heart of Birmingham's business district.

This role is ideal for someone with 5-star customer service skills and the confidence to deliver a polished, professional front-of-house presence within a modern, high-spec building.The site offers bright, contemporary floorplates, extensive natural light, and a premium corporate feel creating an environment where exceptional service, strong communication, and consistent visibility are essential.Information:Position: Front of House ReceptionistLocation: Birmingham (B3) Salary: £13.45 per hour Hours: 45 hours per week Shifts: Monday to Friday - 07:00 - 16:00Job Requirements:Experience in high end corporate reception, 5 star hotel or 1st class cabin crew would be preferredMeeting and greeting clients in reception.

Providing a warm 5-star greeting Ensuring clients receive VIP treatmentFront of House staff needed to be the part of the team that is the face of the companies we representTo ensure guests and visitors are given an excellent standard of greeting and care whilst in the building.To ensure that all business needs are met, and that the company's reputation is enhanced through the provision of exemplary reception, bookings and concierge services.To be articulate and well informed and to ensure that clients and visitors' needs pre-empted, met and exceeded.Duties & Responsibilities:To portray a friendly, professional and courteous demeanour always, using open and appropriate body language.To ensure that all visitors and staff are dealt with efficiently and ensure that an exceptional high standard of customer service is provided at all times, personally taking responsibility for their requests to ensure that they are completed, if not exceeding, their expectations.To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location.Actively welcome, announce and escort visitors through the building offering refreshments and informing of building facilities such as washrooms, concierge and deli locations.To communicate professionally and as a representative to residents within the building providing a 5-star service standard.Making every Guest /Visitor feel special

• building a rapport with them quickly.Being an ambassador for CIS.To ensure great teamwork at all times both within and outside the department, always demonstrating a "can do" approach and solutions.To receive meeting room bookings via email or telephone with attention to detail, clarifying all requests, double checking all information and communicating effectively to all relevant departments.To be responsible for the upkeep and cleanliness of your allocated area including filing and next shift preparation.To efficiently report any maintenance, IT or Health & Safety concerns to the relevant departments.To be the main point of contact within the building to all residents, catering to all requests and queries in an appropriate and timely manner.To maintain and actively utilise a portfolio of information to assist with client queries, such as transport, restaurants and shops.To assist in any other reasonable duties as required, requested by the site manager or account manager.Benefits:Health care plan (HSF)Perk Box (HSF)
• discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities.

CIS is an independently owned business providing professional security solutions across the UK and Ireland.

Our people are at the heart of everything we do.

They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service.

CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference

• we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities.

CIS Security Ltd is proud to be an equal opportunity employer and value diversity.

We welcome applications from all sections of the community.

All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.

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