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French-Speaking Tech Support Escalation Advisor

Posted 6 hours 9 minutes ago by Tripadvisor

Permanent

Full Time

Other

Oxfordshire, Oxford, United Kingdom, OX1 1

Job Description

Tripadvisor's Bókun team in Oxford is hiring a Technical Service Advisor I (French Speaking) to join the Escalation Team. You will diagnose and resolve technical issues, triage tickets, and coordinate with engineering to deliver fast, high-quality support across English and French channels.

This hybrid role requires 1-3 years in a customer service or technical support role, a basic knowledge of CSS/HTML, and a proactive, customer-focused mindset.

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