French-Speaking Tech Support Escalation Advisor

Posted 6 hours 8 minutes ago by Tripadvisor

Permanent
Full Time
Other
Oxfordshire, Oxford, United Kingdom, OX1 1
Job Description

Tripadvisor's Bókun team in Oxford is hiring a Technical Service Advisor I (French Speaking) to join the Escalation Team. You will diagnose and resolve technical issues, triage tickets, and coordinate with engineering to deliver fast, high-quality support across English and French channels.

This hybrid role requires 1-3 years in a customer service or technical support role, a basic knowledge of CSS/HTML, and a proactive, customer-focused mindset.