French-Speaking Luxury Customer Service Consultant

Burberry is seeking a Customer Service Consultant (French speaking) in Leeds to deliver luxury customer experiences across multiple channels, manage client cases, and drive revenue. Reporting to the Customer Service Team Leader, you will maintain product knowledge and act as a Burberry ambassador, building lasting client relationships through proactive outreach and personalised service.

You will handle clientising activities, ensure accurate data capture, and comply with data protection policies