French-Speaking Customer Success Specialist - SaaS Growth

Coursera is seeking a Customer Success Specialist (French speaking) in Dublin to support a diverse set of customers through structured sessions, value-driven conversations, and proactive outreach. You will help customers achieve their learning goals, drive retention, and influence expansion.

This role requires fluent French and 1+ year in SaaS or customer-facing roles, plus a data-driven mindset. You will shape the pooled model by testing workflows and sharing insights with leadership.