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Forward Deployed Engineer

Posted 2 hours 48 minutes ago by C&D Talent Advisory

Permanent

Full Time

Other

Hertfordshire, Stevenage, United Kingdom, SG1 1

Job Description

Forward Deployed Engineer London

About the opportunity

Join a seed-stage company building AI-native risk infrastructure for regulated enterprises
Work with customers across financial services, regulated technology, and healthcare
Own enterprise customer relationships from adoption through expansion and renewal
Operate at the intersection of engineering, product, commercial ownership, and customer strategy
Work directly with senior stakeholders including CSOs, VPs of Risk, and Heads of Compliance
Partner closely with the CTO and influence both the product roadmap and company direction
Join a business that reached seven-figure revenue within months of launch

What you'll own

Own strategic enterprise accounts end-to-end
Drive customer adoption, expansion, and renewal
Act as the primary point of accountability for customer outcomes
Run working sessions with senior enterprise stakeholders
Define agendas, actions, priorities, and follow-ups
Configure the platform around complex customer workflows
Translate customer requirements into prioritized product feedback
Influence roadmap decisions based on real customer needs
Manage procurement and security-review conversations
Support commercial and contract discussions
Coordinate internal escalations and keep complex accounts moving
Ship customer-facing fixes and small product features when needed
Use AI-assisted development tools to move from customer problem to working solution quickly

What we're looking for

2-5 years of professional experience
Strong customer-facing or commercial experience
Evidence of owning meaningful customer outcomes
Confidence working directly with senior enterprise stakeholders
Strong communication and stakeholder-management skills
Ability to take ownership when a project or customer situation becomes challenging
Commercial instinct and comfort navigating negotiations
Ability to translate ambiguous customer problems into practical solutions
Strong bias toward action and execution
Comfort operating with significant autonomy
Interest in becoming increasingly hands on technically
Ability to operate effectively in a fast-moving startup environment
Based in London or able to commute regularly for an on-site role