Food & Beverage Assistant

Role: Food & Beverage Assistant - Geko
Location: Seaham Hall, County Durham
Hours: Full & Part Time hours on a zero hour contract, including weekends & bank holidays.
Relationships: General Manager, Kitchen team, Food & Beverage team

We are looking to expand our current team in Geko and are offering full and part time hours.
Do you have a can do attitude?
Are you passionate about hospitality?
Are you customer focused and can consistently deliver excellent customer service in a fast paced environment with a friendly attitude?

Why You'll Love Working With Us

• Comprehensive induction and in-house training to support your growth.
• Be part of a multi award winning team, including:
  • Gold Winner, North East England Tourism Awards (five consecutive years)
  • Gold Winner, VisitEngland Small Hotel of the Year 2022
  • North of England Hotel of the Year 2023 - The Sunday Times
  • 2025 Winner of Ethical, Responsible and Sustainable award at North East Hotels Association
• Access to wellness programs, charity events, and sustainability initiatives.
• Employee benefits, including recognition schemes and discounts on spa experiences.
• Streamaccess for financial wellbeing and flexibility.
• Up to 20% off gift vouchers and spa experiences.
• Free onsite parking and provided uniform.
• Monthly and annual Employee of the Month incentives.

The Ideal Candidate

• Previous experience in a similar role required - restaurant/bar/reception.
• Have excellent customer service and communication skills.
• Attention to detail to ensure the 5 star standard of service is delivered consistently.
• Knowledge of Simphony software is advantageous.
• Ability to effectively interact with management, team members and guests in a professional manner.
• Be a team player as well as an individual worker.
• Must have transport.
• Provide attentive service during the meal and watch for special requests.
• Assist in the general cleaning of your working areas.
• Take every opportunity to upsell - desserts, starters, drinks etc.
• Attend work consistently, well groomed, in uniform.
• Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests.