Floor Coordinator

Do you want to be part of an award winning team? We are looking for a Floor Coordinator to join the Rapport Guest Services team. You will be based in one of our client's offices near Fenchurch Street. Our client is a services and solutions company within the global insurance market. Join our team of 4 people rotating between two buildings and three floors.

Type of contract: Part time, fixed term contract until July 2027. Hours: 24 per week (Tuesday Thursday, shift rota basis between 7AM and 4PM). Salary: £20,182 per annum.

Benefits

• Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards.
• Benefit from a contributory pension scheme.
• Access wellness programmes, an Employee Assistance Programme and digital GP services.
• Unlock endless learning and development opportunities.
• Celebrate excellence with WOW Awards.
• Take one paid day off annually to support a cause you're passionate about.

Responsibilities

• Prepare meeting rooms with refreshments as required.
• Deliver fruits and pastries in breakout areas.
• Set up lunch orders from external suppliers with cutlery and napkins.
• Regularly check tea points and meeting rooms throughout the day, replenishing or tidying as needed.
• Monitor stock levels and place reorders to ensure continuous availability of supplies.
• Assist with catering events as needed.
• Support the Guest Services Manager and Receptionist with hospitality related duties during busy periods.

Qualifications

• Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Customer focused, with a professional and friendly manner.
• Strong attention to detail.
• Ability to multitask and prioritise tasks effectively across two buildings.
• Excellent communication and interpersonal skills to work collaboratively within a small team.
• Flexible, reliable and proactive "can do" attitude.
• Can work independently while following clear procedures and service standards.
• Computer literacy and experience in a customer facing role.
• Prior experience in a catering or food service role preferred.
• Ability to lift heavy packages/items.

About us

Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland and globally. As part of Compass Group UK&I, we combine a people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.