Cafe Assistant (Fixed Term -ZH)

Are you passionate about providing exceptional customer service? Do you have a love for delicious food and beverages? Blenheim Palace, one of the world's most iconic and breathtaking destinations, is seeking talented and enthusiastic Café Assistants to join our team! As a Café Assistant, you'll have the incredible opportunity to work in a historic and awe inspiring setting while delivering memorable experiences to our many guests. From the moment visitors step foot in our café, you'll be their friendly face, ensuring their time with us is memorable. Your positive and proactive nature, driven by your enthusiasm for delighting our guests, will be valued as you help make their day. You must be able to deal effectively with varied situations and will need to meet the needs of a constantly changing audience within our wonderful setting. If you're ready to embark on a fulfilling journey, delivering exceptional service in a truly remarkable setting, we want to hear from you!

What we are looking for

We are looking for someone who can bring the right skills and mindset to the role. You might not meet all the criteria, and that's okay, transferable skills and experience are highly valued.

• Ability to take direction
• Integrity
• Impact
• Customer Service Focus
• Experience of working in a catering environment
• Resilience to remain focused
• Excellent interpersonal skills, tact and diplomacy
• Being a good team player
• Flexible approach to the role

About Us

At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong.

We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop.

We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals.

And we want you to truly Belong by being part of something special, knowing you matter, your voice is heard, and you are an important part of our journey.

Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.

How We Hire

Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:

• Application review, shortlisting, and interview invites sent to shortlisted candidates
• Interview (we can share questions in advance if helpful)
• Role related task (this will be role dependant and can be adjusted or removed to suit your needs)

Feedback provided at every stage.

Accessibility and Adjustments

We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team at . We are happy to support you.

What's in it for you

• Staff Discounts: 20% on Blenheim retail, 50% on Blenheim Café food outlets, 30% at The Orangery
• Salary Sacrifice Schemes for Bicycles and Electric Vehicles
• Access to our Benefits Platform with a range of additional benefits including:
  • Instant discounts
  • Discount on Days Out
  • Day Passes for Family and Friends
  • Monthly Adventure Play Visit
  • Shopping Cards
  • Weekly Shop Discounts
  • Gym Scheme
  • Complimentary Event Tickets
  • Annual Pass for yourself and a family member
  • Staff Events
  • Holiday Purchase Scheme
  • Free Fruit Wednesday
  • Free breakfast on Friday
  • Monthly Sharing a Sense of Belonging Events
  • Free Eye Test and a contribution for Glasses
  • Long Service Award
  • Onsite Parking
  • Free Blenheim Christmas Tree

Benefits vary from contract type; these will be confirmed to you in our welcome letter.