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FinTech Customer Success Specialist (Hybrid)

Posted 13 hours 51 minutes ago by Abound

Permanent

Full Time

Other

Buckinghamshire, Milton Keynes, United Kingdom, MK1 1

Job Description

Abound is seeking a Customer Service Specialist to assist customers through the loan journey and arrange suitable repayment plans. You will provide tailored support and maintain high service standards, working from our Milton Keynes office three days a week with two days remote.

The role requires strong multi-channel communication and experience in financial services. The ideal candidate will have at least 2 years in customer service, solid knowledge of FCA guidelines, and a proactive,

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