Finance Administrator

Workpattern:Full time, Permanent - Hybrid (1 day per week in North Bristol office)

Reporting to: Finance Ledger Manager

Team: 5 members +CFO

About Us

Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.

The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.

ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.

The Role:

We are seeking a diligent Finance Administrator to join our growing team.This is a very exciting time for the business and our teamas we are working to solidify the businesses processes in order to support high levels of forecasted growth. We are looking for someone who is excited to get stuck in and help to make this happen!

This role offers development opportunities and flexibility to balance work with other aspects of your life. Join us during this exciting period of growth and help solidify our business processes.
You will:

Our ideal team member will love data and processes, is detail-oriented and capable of managing multiple tasks efficiently. You should be comfortable working in a small but expanding team with initiative and great communication skills.

You will be resolving customer queries and issues, managing automated credit control by addressing exceptions and complaints, and improving efficiency and debt recovery. in addition you will assistthe team with raising invoices process supplier invoices in Xero, and processexpense claims and health insurance information.

What we are looking for:

• Finance administration, spreadsheets and process improvement skills are a must
• You will also be a great communicator, with excellent attention to detail
• Intermediate excel knowledge and skills
• Ability to work in a busy, fast-paced environment and who can keep pace with change
• Working knowledge of Xero however training will be provided
• Remote working experience is an advantage

What we offer:

• £26,700 p.a.
• Employer matched pension
• 30 days annual leave + public holidays + the option to buy and sell additional leave, & extended leave options such as sabbatical leave
• Private health insurance
• Enhanced family friendly policies
• Flexible working with the option of free co-working
• All company and team in person meet ups
• Access to a range of wellbeing activities
• Access to development / training opportunities to support your career ambition
• One volunteering day a year

Our Recruitment Process and Next Steps:

At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.

We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential.

• Once we review your CV a member of our recruitment team will be in touch to learn more about your experience and motivations
• The next step is to meet with our hiring team who will take you through an interview to allow you to demonstrate your ability and suitability for the role. There may be a task which we will provide sufficient time and information to complete.
• If successful we will move to an offer of employment and pre-employment checks

We know that applying for a new role and considering a new team to join can be a daunting process. If you have never worked remotely before, this can also generate a lot of questions regarding the environment and ways of working. We aim to make your experience with us as informative and enjoyable as possible.

Please don't hesitate to apply - we would love to hear from you!