Family Hub Navigators - 2 posts

Job title Family Hub Navigators - 2 posts
Job reference
Application closing date 22 June 2026

Job details

Location: Derby
Hours: 37 hours per week
Contract Type: Fixed Term, 3 years
Salary: F - £30,024 - £32,597

Are you passionate about connecting families with the support they need to thrive? Derby City Council are excited to recruit 2 Family Hub Navigator roles within our Best Start Family Hubs Team. Best Start Family Hubs provide a universal 'front door' to families, acting as a one stop shop for information, advice, and services across social care, education, and health. At the heart of this is the Healthy Babies offer and we need dynamic, proactive Navigators to make it work.

What you will be doing

• Supporting families to access services through signposting, personal connections and removing barriers to engagement.
• Facilitating Parent Carer Panels to ensure families influence service design and delivery.
• Engaging families in key programmes including infant feeding, perinatal mental health, and peer support.
• Collaborating with local agencies, GPs, libraries, schools, and other community venues to support outreach and engagement.
• Helping to identify and map local community assets, support networks and gaps in provision.
• Working with professionals and stakeholders across the city to ensure joined up service delivery.
• Collecting data and evidence to demonstrate impact and inform service improvement.

About you

As a Family Hub Navigator, you'll be the vital link between services and families helping parents, carers, and young people access the support they need, where and when they need it.

This role requires enhanced DBS clearance and the ability to travel across Derby.

What we offer

• Flexible work/life balance scheme (depending on your role)
• Modern office environment (depending on your job location)
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
• Local Government Pension Scheme (depending on contract)
• Team Derby Rewards - retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programme, Wellbeing Calendar and Support
• Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
• Support for colleagues who are carers

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.