Family Front Door: Initial Screening Officer (Hybrid)

A local government authority is seeking an Initial Contact and Screening Officer in Worcester to support families in accessing help effectively. The role involves answering public calls, managing enquiries, and liaising with partner agencies. Ideal candidates will have knowledge of local services and safeguarding. The position offers excellent benefits including generous holiday entitlement, a strong pension scheme, and opportunities for professional development. Flexible working arrangements are available.