Facilities Supervisor

Facilities Supervisor

Location: Central London
Salary: £35,000 - £40,000
Contract: Permanent, Full Time
Working Pattern: 4 days onsite, 1 day from home Monday to Friday

We are working with a well-established, multi-site organisation seeking a proactive Facilities Supervisor to support the delivery of high-quality facilities services across a busy London-based estate.

This is a hands-on supervisory role, ideal for someone who thrives in a fast-paced environment and enjoys balancing operational oversight with team leadership and stakeholder engagement.

The Role

You will take ownership of day-to-day FM operations, ensuring services are delivered efficiently, safely, and in line with business priorities. Acting as a key point of contact, you will oversee contractors, manage workloads, and support continuous improvement across the function.

Key responsibilities include:

• Overseeing reactive, planned (PPM), and project works to ensure timely delivery
• Coordinating FM activities across the estate, ensuring SLAs and KPIs are met
• Supervising and supporting Facilities team members, including performance management
• Acting as an escalation point for operational issues and resolving them effectively
• Supporting senior management with reporting, planning, and service improvements
• Managing contractor performance, site visits, and supplier relationships
• Overseeing CAFM system usage, ensuring accurate job tracking and reporting
• Monitoring costs, raising purchase orders, and supporting budget control
• Ensuring compliance with Health & Safety regulations and internal policies
• Handling urgent and emergency issues with a calm, solution-focused approach

About You

• 5+ years' experience within Facilities Management, ideally in a supervisory role
• Experience managing teams and driving performance
• Strong knowledge of CAFM systems and helpdesk processes
• Solid understanding of Health & Safety compliance
• Highly organised, with the ability to manage multiple priorities
• Confident communicator with strong stakeholder management skills
• Good working knowledge of Microsoft Office, particularly Excel
• Financial awareness, including PO and invoice management

This is a great opportunity to join a growing organisation where you can take real ownership of FM operations and contribute to a high-performing team.