Facilities Manager

Hours: Full time (37.5 hours/week)

Contract: Permanent

Location: Royal Trinity Hospice

We are seeking a highly motivated and experienced Facilities Manager to lead and oversee the housekeeping, laundry, portering, gardening, catering, and maintenance teams at Royal Trinity Hospice. This role involves ensuring a safe, compliant, and compassionate environment for patients, staff, tenants, and visitors by maintaining high standards of facilities management.

Main duties of the job

• Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals.
• Deputise for the Head of Facilities when needed.
• Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice.
• Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations.
• In conjunction with Health and Safety Consultants, ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards.
• Support the procurement of facilities management service contracts, including all planned, preventative maintenance (PPM) requirements, ensuring excellent supplier relationship management to hold contractors to account.
• Manage and develop ten staff members in the housekeeping department.

Benefits

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay.
• Length of service for those joining directly from another CQC regulated organisation is recognised in annual leave, maternity, paternity and long-term sickness pay.
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension.
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu).
• Cycle to work scheme and interest free season ticket loans available.
• Free eyesight test for DSE users and a contribution towards the cost of glasses.
• 25% store discount in Trinity shops.
• Life assurance cover.
• Opportunities to attend exciting and high profile events such as staff lottery, Royal visits, and the annual summer garden party.
• Regular ballots for donated free tickets and prizes.
• Access to courses of free counselling.

Qualifications

• Vocational qualifications in Facilities Management or Health and Safety (minimum IOSHH or NEBOSH General Certificate, IWFM Diploma, or equivalent).
• A minimum of three years experience in facilities, building services, and health & safety management.
• Proven experience managing multidisciplinary teams, ideally within a healthcare setting.
• Previous responsibility for fire safety, risk assessments, policies, and audits within a healthcare environment (preferred).
• Comprehensive understanding of health and safety standards, infection control protocols, facilities contracts and budget management, and staying up to date with current legislation.
• Proficiency in MS Office 365.
• Strong analytical skills for managing records, compliance reports, and resource allocation.
• Knowledge of Healthcare National Cleaning Standards.
• Familiarity with CQC standards for Estates and Facilities Services.
• Understanding of NHS Litigation Authority Standards for Facilities Infrastructure Services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.