External role with Age UK - Head of Customer Services

External role with Age UK - Head of Customer Services

Employer: Arun District Council
Salary: £44,100 per annum
Location: West Sussex, East Sussex
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: No
Closing Date: 19/05/2025 at 12:00
Reference: ADC/25/312532

Brief overview of role: To lead the development and delivery of an outstanding customer
experience across all Age UK West Sussex, Brighton & Hove (AUKWSBH) services, ensuring
every interaction is responsive, inclusive and high-quality. The role will champion a customerfirst culture, using insight and data to continuously improve services for older people and our
communities.

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions