Employee Relations Manager

Fixed term 6 months, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office.

What the job involves

This fixed term role offers an experienced ER specialist the chance to focus on improving processes and strengthening foundations that help people do their best work, rather than high volume casework.

You will lead improvements following a recent ER audit, making our policies, processes, guidance and reporting clearer, more consistent and easier to use. You will also support some complex ER casework, coach managers through sensitive situations, and help develop practical training content on investigations, grievances, disciplinary hearings and appeals.

What we want from you

• Extensive experience managing a wide range of employee relations casework in a complex and/or fast paced environment, including grievances, dismissal appeals and investigations involving multiple parties and sensitive issues, with sound judgement on process, risk and fairness.
• Experience of handling complex investigations involving potential discrimination, with the cultural competence to manage issues sensitively and provide appropriate advice to managers.
• Experience of writing and updating policies and guidance in line with employment law, regulation and best practice.
• Ability to develop practical training content for managers and work collaboratively with Learning and Development colleagues to build manager capability.
• Ability to improve approaches to ER reporting and record keeping across casework, including performance improvement and flexible working requests.
• Excellent communication, interpersonal and coaching skills, with the ability to build trust, influence at all levels and explain complex information clearly.

What we offer

• Generous leave entitlements that increase with service
• One 'development day' a month to use for training or personal development
• Enhanced contributory pension scheme
• Life insurance and group income protection
• Health Cash Plan
• Life and wellbeing advice and support via our Employee Assistance Programme
• Discounted gym membership and high street shopping discounts
• Loans for season tickets or cycles

This role is in salary Band 4, with a starting salary of £42,750 to £50,250 per year. Following 12 months of successful service, colleagues will move to the midpoint of the pay band, £50,250. We also pay a working from home allowance at the HMRC tax free rate of £312 per year. We are committed to paying at least the London Living Wage for all roles and apply the updated rate each April.

Our commitment to equity, diversity and inclusion

We're committed to righting health inequalities across the UK, starting with those faced by Black men. We support inclusive organisations and have launched a New Allyship Training Programme. All colleagues will be trained to act and identify as an ally.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part time colleagues) to collaborate, build relationships, and support projects and decision making. The remaining days can be worked from home. Travel to the office is covered by us. Additional in person attendance will be required during induction and training.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and support reasonable adjustments for colleagues with disabilities, neurodiversity or long term health conditions.

People networks

• Pride - A safe space where LGBTQ+ colleagues and allies can share experiences, celebrate culture & history, and create new ideas to increase inclusion.
• Mind andBody - Supports well being and provides support for neurodiversity, mental health, disability and long term illness.
• Culture Club - Celebrates the different cultures and beliefs in the organisation, ensuring everyone feels welcomed.