Divisional General Manager

Why not try our Jobs-by-Email service to be sent alertsabout new vacancies as they are advertised? Our recruitment system also helps you manage the progress of your application including saving your draft applications, in additionto managing your interviews, and ID/DBS check appointments.

Should you have any queries for the resourcing team, they are available from 8am to 5pm, Monday to Friday. To get in touch please call .

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you'll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

Job overview Are you ready to lead transformational change in elective care and cancer services? Walsall Healthcare NHS Trust is seeking an exceptional , dynamic senior leader to join us as Divisional General Manager, driving performance improvement and innovation across our elective and cancer pathways.

You'll bring expertise in performance, financial and staff management, and service redesign - driving improvements that truly matter. S trong analytical, negotiation, and communication skills will enable you to influence and inspire at every level will help you deliver results in complex environments.

We are proud to deliver excellent patient access performance in cancer, ranking in the upper decline nationally for both Cancer and RTT . In addition, having the shortest waiting times in the West Midlands for incomplete RTT , but we know there's more to do. With RTT and cancer performance under intense national scrutiny, this is a pivotal opportunity to make a measurable impact on patient care and experience. You'll be at the heart of shaping strategy, delivering NHS constitutional standards, and ensuring sustainable improvement.

Main duties of the job About the role

Reporting to the Deputy Chief Operating Officer, you will act as the Trust's subject matter expert for elective access, leading the Outpatient and Access departments and overseeing the Cancer Services team. Your remit will include:

Driving delivery of RTT and cancer targets across the Trust .

Leading transformation projects to improve outpatient productivity and patient pathways.

Representing the Trust at regional and national forums ( e.g. GIRFT, ICB Elective Board , Access Networks ).

Overseeing demand and capacity modelling, digital booking systems, and performance improvement plans.

Managing budgets and leading multidisciplinary teams to achieve efficiency and quality goals.

What we're looking for

Proven senior NHS management experience with in-depth knowledge of elective care and cancer standards.

Expertise in performance, financial and staff management, and service redesign.

Strong analytical, negotiation, and communication skills to influence at all levels.

A flexible, resilient leader who thrives under pressure and can deliver results in a complex environment.

Master's degree or equivalent professional experience.

Working for our organisation Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities Responsible for supporting the delivery of key access targets across all services, this includes Referral to Treatment and Cancer.

Development and delivery of transformation / improvement projects, in line with Trust efficiency plan associated with outpatient and access services.

Participate in digital transformation projects, taking the lead with the National Electronic Booking System and Trust's patient management systems (e.g. Care Flow, Somerset)

Identifying and managing the risks associated with performance targets at both local and corporate levels. This includes writing comprehensive improvement plans to achieve and sustain performance mitigating risks.

Responsible for the development and implementation of policies and processes to ensure the Trust delivers performance standards as per Department of Health Guidelines and local Trusts guidance Use expert knowledge to establish and embed patient pathways ensuring optimum treatment and waiting times, for Referral to Treatment and Cancer.

To undertake and oversee work to improve access performance across the trust, making full use of available information, tools and methodologies, for example, demand and capacity. Trajectory and modelling tools are developed and monitored in line with the Trusts key strategic objectives.

As the designated Trust lead the responsibility for the overall operational management, escalation and performance of the Referral to Treatment and Cancer.

Responsible for ensuring National policy is interpreted into Trust guidance and policy for the management of Referral to Treatment and Cancer standards.

Responsible for the professional and operational management of the Cancer Team, Referral to Treatment (RTT) Validators, Access Teams (including outpatient, inpatient and outpatient reception teams), to ensure robust data collection, validation and reporting both internally and externally. Identified budget holder for several departments.

To compile, analyse, interpret and present complex data to internal and external stakeholders, presenting solutions and developing plans to address under performance. This data would include complex performance data, health inequalities and clinical outcomes as required. Producing reports and business cases as necessary.

To be responsible for the development of patient pathways, quality and experience; whilst working collaboratively with general managers, service managers and clinical colleagues.

Lead in collaboration with Trust Colleagues to identify efficiency schemes connected to the Trust Outpatient Transformation Programme.

As a Senior Manager within the Trust, you will be required to participate on the Trust's on-call rota (this includes weekend on site working).

To lead on and undertake any other duties/tasks at the request of the Deputy Chief Operating Officer, Division of Surgery

To deputise and lead for the Deputy Chief Operating Officer at Trust, Regional and National level performance meetings where required.

To ensure that governance and risk processes are in place in line with the Trust overall policy.

Participate in the Trust's annual appraisal system designed to identify objectives and personal development opportunities.

Ensure that all mandatory training is up to date .

The post holder will be responsible for continually maintaining their working knowledge of local practices, policies and procedures and highlight ongoing training and development needs to their manager.

Qualifications

• Master's degree or equivalent learning in a professional or numerate discipline
• Master's degree or equivalent learning in a professional or numerate discipline

Experience

• In-depth specialist knowledge of elective care, cancer and associated constitutional standard rules gained through extensive experience,
• Extensive experience in financial, performance and staff management
• Experience of managing significant improvement projects and service redesign
• Experience of managing a service with competing stakeholders.
• Experience of undertaking service planning taking into account finance, manpower, equipment and organisational factors
• Knowledge of the national and regional health strategies
• Ability to develop reports within tight deadlines
• Ability to use Microsoft Word, Excel, PowerPoint and Email, and have standard keyboard skills
• Knowledge of the clinical governance agenda

Skills

• Ability to negotiate with others in the organisation and externally
• Experience of conducting negotiations involving highly complex, sensitive and contentious matters

Analytical & Judgement

. click apply for full job details