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Director of Customer Experience - Hybrid, Metrics Driven Leader

Posted 10 days 8 hours ago by White Glove

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
White Glove is seeking a Director of Customer Experience in Cambridgeshire to lead a dynamic team of 30-40 professionals. This role includes owning KPIs and developing strategic and operational strategies in a customer-centric environment. Ideal candidates should have over 7 years of experience in service leadership within fast-growing sectors. The position offers a salary between £110k-£120k and a hybrid working model emphasizing metrics.
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