Director of Customer Experience - Hybrid, Metrics Driven Leader

White Glove is seeking a Director of Customer Experience in Cambridgeshire to lead a dynamic team of 30-40 professionals. This role includes owning KPIs and developing strategic and operational strategies in a customer-centric environment. Ideal candidates should have over 7 years of experience in service leadership within fast-growing sectors. The position offers a salary between £110k-£120k and a hybrid working model emphasizing metrics.