Deputy General Manager (m/w) 1 year Fixed-Term Contract - Start Date: As soon as possible

We are seeking a dynamic and motivated Deputy General Manager to support the operational and strategic management our two hotels both located in the same building (including restaurants, 3 seminar rooms, and a multi-purpose event space). You will report and work closely with the General Manager to ensure smooth daily operations, team leadership, and continuous improvement projects. This role is ideal for a recent graduate from a hotel school with a first management experience, eager to develop their leadership and operational skills in a fast-paced, customer-focused environment.

JBRP1_CH

• Operational Support

• Provide hands-on support to all departments: Front Office, Housekeeping, F&B, Technical, Reservations, and Sales.
• Ensure seamless coordination between internal and external teams: Revenue Management, External HSK company
• Oversee the 3 seminar rooms and multi-purpose event space, ensuring high standards of service and client satisfaction.

• Management & Leadership

• Act as the primary contact in the General Manager's absence, ensuring continuity of operations and decision-making.
• Replace department managers during absences, with a focus on maintaining service quality and team motivation.
• Lead and mentor a team of 46 collaborators, fostering a culture of excellence, adaptability, and collaboration.

• Administrative & HR Support

• HR: recruitment, onboarding, training, Payroll and day to day tasks
• Participate in management meetings and contribute to strategic discussions.
• Prepare reports and analyse operational data to support decision-making.

• Continuous Improvement

• Contribute to process optimization, digitalization, and organizational projects
• Collaborate with department heads to identify and implement best practices.

We are seeking a dynamic and motivated Deputy General Manager to support the operational and strategic management our two hotels both located in the same building (including restaurants, 3 seminar rooms, and a multi-purpose event space). You will report and work closely with the General Manager to ensure smooth daily operations, team leadership, and continuous improvement projects. This role is ideal for a recent graduate from a hotel school with a first management experience, eager to develop their leadership and operational skills in a fast-paced, customer-focused environment.

• Profile & Skills

• Recent graduate from a hotel school.
• First management experience in F&B or Accommodation.
• Strong leadership and interpersonal skills & hospitality: adaptability, team management, and customer relations.
• You demonstrate strong engagement by inspiring and motivating teams, fostering a positive and collaborative work environment.

• You actively contribute to innovation by identifying opportunities to improve our operations and implementing creative solutions.

• Operational mindset: hands-on, solution-oriented, and comfortable with multitasking.
• Numerical proficiency: ease with data analysis and reporting.
• Languages: Fluent in English and German and/or French.
• Knowledge of Swiss labour legislation: LGAV / CCNT

• Nice to Have

• Familiarity with MIRUS - Swiss Hospitality HR software
• Familiarity with OPERA Cloud PMS
• First ACCOR working experience