Deputy General Manager (m/w) 1 year Fixed-Term Contract - Start Date: As soon as possible

Posted 4 hours 17 minutes ago by Aparthotel Adagio Zurich City Center

Permanent
Not Specified
Hospitality & Tourism Jobs
Zürich, Zürich, Switzerland
Job Description

We are seeking a dynamic and motivated Deputy General Manager to support the operational and strategic management our two hotels both located in the same building (including restaurants, 3 seminar rooms, and a multi-purpose event space). You will report and work closely with the General Manager to ensure smooth daily operations, team leadership, and continuous improvement projects. This role is ideal for a recent graduate from a hotel school with a first management experience, eager to develop their leadership and operational skills in a fast-paced, customer-focused environment.


JBRP1_CH

Introduction

  • Operational Support

  • Provide hands-on support to all departments: Front Office, Housekeeping, F&B, Technical, Reservations, and Sales.
  • Ensure seamless coordination between internal and external teams: Revenue Management, External HSK company
  • Oversee the 3 seminar rooms and multi-purpose event space, ensuring high standards of service and client satisfaction.

  • Management & Leadership

  • Act as the primary contact in the General Manager's absence, ensuring continuity of operations and decision-making.
  • Replace department managers during absences, with a focus on maintaining service quality and team motivation.
  • Lead and mentor a team of 46 collaborators, fostering a culture of excellence, adaptability, and collaboration.

  • Administrative & HR Support

  • HR: recruitment, onboarding, training, Payroll and day to day tasks
  • Participate in management meetings and contribute to strategic discussions.
  • Prepare reports and analyse operational data to support decision-making.

  • Continuous Improvement

  • Contribute to process optimization, digitalization, and organizational projects
  • Collaborate with department heads to identify and implement best practices.
Your tasks

We are seeking a dynamic and motivated Deputy General Manager to support the operational and strategic management our two hotels both located in the same building (including restaurants, 3 seminar rooms, and a multi-purpose event space). You will report and work closely with the General Manager to ensure smooth daily operations, team leadership, and continuous improvement projects. This role is ideal for a recent graduate from a hotel school with a first management experience, eager to develop their leadership and operational skills in a fast-paced, customer-focused environment.

Benefits

  • Profile & Skills

  • Recent graduate from a hotel school.
  • First management experience in F&B or Accommodation.
  • Strong leadership and interpersonal skills & hospitality: adaptability, team management, and customer relations.
  • You demonstrate strong engagement by inspiring and motivating teams, fostering a positive and collaborative work environment.

  • You actively contribute to innovation by identifying opportunities to improve our operations and implementing creative solutions.

  • Operational mindset: hands-on, solution-oriented, and comfortable with multitasking.
  • Numerical proficiency: ease with data analysis and reporting.
  • Languages: Fluent in English and German and/or French.
  • Knowledge of Swiss labour legislation: LGAV / CCNT

  • Nice to Have

  • Familiarity with MIRUS - Swiss Hospitality HR software
  • Familiarity with OPERA Cloud PMS
  • First ACCOR working experience
Your profile