Depot Manager

Depot Manager

Full Time Permanent

£60,000 - £65,000 DOE + Bonus & Benefits

Location: Reading

Hours 42.5 - 6am - 10pm, Monday to Friday with call out Techs.

An excellent opportunity has arisen for an experienced Depot Manager to lead a busy commercial vehicle aftersales operation. This role is ideal for a strong leader with main dealer workshop experience who can drive performance, develop teams, and deliver exceptional customer service within a fast-paced environment. You will take full responsibility for the day-to-day running of the depot, overseeing both the service and parts departments while ensuring operational efficiency, compliance, and profitability across the business.

Key Responsibilities

• Manage and develop the overall aftersales operation
• Drive profitability across service and parts departments
• Improve workshop efficiency, productivity, and staff utilisation
• Assist with budgeting and financial performance alongside senior management
• Ensure full Health & Safety compliance across the depot
• Lead recruitment, development, and performance management of staff
• Maintain high customer service standards and exceed client expectations
• Implement training and development plans for all depot employees
• Ensure the premises are maintained to a high operational standard
• Monitor warranty and contract processes effectively
• Resolve invoice-related queries in a timely and professional manner
• Support business development activities and identify growth opportunities
• Participate in operational improvement initiatives and performance campaigns

Candidate Requirements

• Previous experience within a Main Dealer commercial vehicle environment
• Strong leadership and people management skills
• Excellent organisational and communication abilities
• Ability to work under pressure and meet strict deadlines
• Customer-focused approach with strong problem-solving skills
• Good understanding of Health & Safety procedures
• IT literate with experience using workshop/dealer systems
• Full UK driving licence required

Desirable Experience

• HGV licence
• Experience working with commercial vehicle brands
• Knowledge of dealer management systems

Benefits

• 24 days holiday plus bank holidays
• Option to carry over up to 5 days annual leave
• Company pension contribution up to 5%
• Private medical insurance
• Life assurance
• Bonus and incentive schemes
• Additional wellbeing days
• Ongoing training and career development opportunities