D365 F&O HR/HCM Support Analyst

We're working with a client currently going through a major ERP transformation, moving from Unit4 Business World (Agresso) to Microsoft Dynamics 365 Finance & Operations.

They're looking for a D365 HR/HCM Systems Analyst to support the HR workstream during implementation, before transitioning into a BAU support role post go-live.

This isn't a consultancy-led build role, the implementation is being delivered by a third-party partner. Instead, this role sits internally, acting as the bridge between HR and the supplier, making sure things land properly.

D365 F&O HR/HCM Systems Analyst

Outside IR35 | £350-£500 per day | 18 months | ASAP start

Manchester (3 Days per month in office)

We're working with a client currently going through a major ERP transformation, moving from Unit4 Business World (Agresso) to Microsoft Dynamics 365 Finance & Operations.

They're looking for a D365 HR/HCM Systems Analyst to support the HR workstream during implementation, before transitioning into a BAU support role post go-live.

This isn't a consultancy-led build role, the implementation is being delivered by a third-party partner. Instead, this role sits internally, acting as the bridge between HR and the supplier, making sure things land properly.

The Role

Initially, you'll work alongside the existing D365 implementation team as the internal HR systems expert, supporting the delivery of the HR module.

Key responsibilities during the project phase will include:

• Acting as the internal SME for D365 HR/HCM
• Working closely with HR to gather and translate requirements
• Providing configuration input to the implementation partner (via config sheets)
• Supporting the definition of security roles and permissions
• Assisting with HR data migration from Unit4 (Agresso)
• Writing and executing UAT scripts alongside the business
• Supporting go-live preparation and readiness activities

Post go-live, you'll move into a BAU support role, taking ownership of the HR system internally:

• Handling support queries and escalations from HR users
• Making small system changes (workflows, security roles, views, enums, DMF etc.)
• Acting as the point of contact between the business and external support where needed

What They're Looking For

• Solid experience working with D365 F&O HR/HCM modules
• Background in a systems analyst/support role (rather than pure functional consulting)
• Experience supporting ERP implementations (ideally as an internal resource)
• Comfortable working with HR stakeholders and translating requirements
• Experience with data migration and UAT processes
• Exposure to Azure DevOps would be a bonus

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates