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CX Leader for SMB & Mid-Market - Hybrid Team Lead
Posted 2 days 4 hours ago by Navex
Permanent
Full Time
Other
London, United Kingdom
Job Description
Navex is seeking a Manager, Customer Experience to lead a hybrid team focused on SMB and Mid-Market customer engagement across EMEA and APAC.
The role involves driving operational excellence, customer retention, and satisfaction through robust engagement strategies. The ideal candidate will bring over 5 years of experience in customer success and a proven track record in leadership and team development.
Navex
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