Customer Team Member

Customer Team Member

Location: Station Road, Histon, CB24 9LQ

Pay: £13.04 per hour

Contract: 15 hours per week + regular overtime, permanent contract, part time

Working pattern: 6am-2pm, including weekends. Additional availability can be discussed at interview.

Full, paid training provided.

Why this job matters

You'll help keep our shelves stocked and support sales, ensuring customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. You'll promote Co op membership, helping more customers enjoy the benefits of our unique business.

Responsibilities

• Support the day to day running of the store by delivering friendly and thoughtful service and putting things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands on on the shop floor and tills, contributing to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Ensure the store is safe and legal - keep shelves stocked and make sure prices, dates, and temperatures are all as they should be.
• Promote Co op Membership and support your local community.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Benefits

• Full training and career development resources.
• 30% discount on all Co op products in-store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions.
• 31 days of holiday (including bank holidays, pro rata for part time colleagues).
• 24/7 access to GP appointments, and colleague support programme.
• Cycle to work scheme.
• Market leading policies to help you through life's big moments.

Diversity and Inclusion

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.