Customer Team Member

Customer Team Member

Location: 44 High Street, Neyland, SA73 1TF

Pay: £13.04 per hour

Contract: 14 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening from 5:45am, closing to 11pm, and mid day shifts, with flexibility across the week including at least two evening shifts and one weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. Duties will include working on our Post Office Counters.

Full, paid training provided.

You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or other business related needs.

We're looking for Customer Team Members to join our team at Co op and play a key role in delivering friendly, helpful service in your local Co op store.

What you'll do

• Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands on on the shop floor and tills, support with transactions on the post office counter, and contribute to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Make sure the store is safe and legal - keep shelves stocked and ensure prices, dates, and temperatures are as they should be.
• Promote Co op Membership and support your local community.

What you'll bring

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Why Co op?

• Full training and career development resources.
• 30% discount on all Co op products in store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions.
• 31 days of holiday (including bank holidays, pro rata for part time colleagues).
• 24/7 access to GP appointments and a colleague support programme.
• Cycle to work scheme.
• Market leading policies to help you through life's big moments.

A place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.